Drain Unblocking In Poole By Elite Drains Limited

When a toilet is overflowing and the kitchen sink is clogging, it’s not a slight inconvenience, it’s a crisis. Last Saturday, our 24/7 emergency call-out service was summoned to a family home in Poole, Dorset. By the time we got there, the customer was understandably anxious: water was pooling around the toilet base and leaking out of the sink. They had tried the D.I.Y methods of plunging the toilet, baking soda and rodding, but with no luck of dislodging whatever was blocking the pipework, so called in the professionals.

Quick Drain Problem Diagnosis on Arrival

Our experienced drain engineer, equipped with a fully loaded van, went about with a systematic site survey upon arrival. We began by inspecting the visual issue and finding the closest manhole that connects the property’s downpipes into its main foul-water sewer. Upon finding it, we notice the inspection chamber was filled with stagnant water, confirming a long-standing blockage beyond the immediate fixture itself. The customer had noted that the toilet was draining slowly for about a month or so before that day. This lead us to believe that the blockage had built up overtime and today was the tip of the iceberg.

Industry-Leading High-Pressure Jetting

To clear obstructions deep within pipework, Elite Drains Limited use high-pressure water jetting techniques. Using our state-of-the-art Hyundai jetting machine, we jetted water up to 3000 psi directly into the line using both front and rear facing nozzles to dislodge blockages. Powerful yet precise, the jetter cleared compressed trash, grease and foreign debris in minutes, without excavation or intrusive ground disturbance over the pipes. This was a great relief for the customer as the toilet instantly drained and the initial panic was over.

CCTV Drain Survey

Unblocking the drain was just the start of our work on that day. Second, carried out a CCTV drain survey by inserting our specialist drain camera into the pipes. Its HD camera and LED illumination transmitted live images back to our monitor. What did we find? Intruding roots which had pierced the original clay pipework and was causing any objects to get lodged and backup on the way down. This is a classic issue where mature trees, hedges and shrubs draw moisture out of the ground, which causes the lining to crack and ultimately collapse within time.

Specialist Drain Relining: An Alternative to digging

Rather than resorting to costly and unattractive open-trenching, our professionals recommended a no-dig solution of drain relining the problem pipework. We provided the customer with an understanding of exactly what drain relining is and how we go about it and a quotation to carry out the work. The customer agreed this was the best option and accepted our remedial works quote. The next day, our drain engineers installed a specifically designed, resin-cured liner into the 5 m pipework length. This smooth “pipe-within-a-pipe” process:

✅ Reinstates structural integrity: transforming a damaged, cracked pipe into a new, sound conduit.
✅ Eliminates future root ingress: the resin barrier is root impermeable.
✅ Minimises disruption: no gardens torn up, and your landscaping stays intact.

By early Sunday afternoon, less than 24 hours after the initial emergency call, our relining work was complete. A final high-pressure flush and CCTV camera sweep confirmed crystal-clear flow and a perfectly sealed sewage pipe.

We were pleased with the result of the work carried out on an emergency basis and had the customer with access to their toilet within 1 hour of arriving on site along with the overall work completed within 24 hours. This level of response and drain unblocking service is what Elite Drains Limited strive to provide across our work.

Why Choose Elite Drains For Drain Unblocking in Poole?

✅24/7 Emergency Response: Weekends, bank holidays or late at night, you’ll never wait until Monday morning.
✅State-of-the-Art Technology: From 3000 psi jetting to HD CCTV crawlers, we invest in the best kit so you get the best result.
✅No-Dig Expertise: Our relining specialists handle even the toughest root intrusions without a spade in the ground or damage to property.
✅Fully Accredited: We’re fully insured drainage engineers and conform to WRc standards for water industry quality.
✅Transparent Pricing: No hidden extras, just a clear, upfront quote and a job done right first time.

If you’re in Poole or the surrounding Dorset area and are facing any blocked drain drama, don’t hesitate to call us. Learn more about our tailored solutions on our Blocked Drains Poole services and how we can help with an drain emergency you might face.